Dear Sarah,
I was truly shocked to hear about the devastation caused by the recent flash floods in your area. I am so incredibly sorry to learn that your garden and the ground floor of your house were so badly affected; it must be completely overwhelming to deal with such a sudden disaster.
I actually went through something very similar a few years ago when a freak storm caused a nearby river to burst its banks. My entire kitchen was ruined, and the clean-up process felt never-ending. I remember how exhausting it was to document everything for the insurance company while trying to salvage personal belongings, so I really empathise with your current situation.
If you need an extra pair of hands to help clear out the debris, please let me know. I am more than happy to drive up this weekend to assist with the heavy lifting or even help you sort through damaged items. Also, make sure you take photographs of absolutely everything before you start cleaning, as that was the one thing that saved me when dealing with my claims adjuster.
Take care of yourself, and please do not hesitate to reach out if you need anything at all.
Best wishes,
Mark