Dear Sir or Madam,
I am writing to express my dissatisfaction regarding a Sony Bravia 55-inch LED television that I purchased from your High Street branch on 12 October. The transaction was completed under receipt number 88294.
Initially, the television performed well; however, after only one week of light usage, the screen began flickering intermittently. Within forty-eight hours, the device failed to power on entirely, despite my efforts to troubleshoot by checking the power cables and wall socket. It is deeply disappointing that a premium product should malfunction so soon after purchase.
Given that the item is clearly defective and remains well within the warranty period, I am requesting a full refund. I have already returned the television to its original packaging, including the remote control and instruction manual, and I am prepared to bring it back to the store at your earliest convenience.
I look forward to your prompt confirmation that this refund will be processed without further delay.
Yours faithfully,
Julian Thorne