Section 1 recording
Reporting Flat Maintenance Issues
You will hear a tenant phoning her property manager to report several faults in her rented flat.
2 speakers · British English · 4:16
In the real test you hear each recording once. Read the questions first, then play it through without pausing.
Go to the questions ↓Questions 1–6
Answer the questions below. Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
Word limit: NO MORE THAN THREE WORDS AND/OR A NUMBER
1What is the caller's surname?
2What is Lucy's current tenant reference number?
3Which kitchen appliance is making a loud buzzing sound?
4Where is the water leak in the bathroom coming from?
5What part of the main bedroom needs to be replaced?
6When is the maintenance team scheduled to visit the flat?
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