Read and listen to the situation below. You have 10 seconds to prepare (20 in PTE Core), then 40 seconds to say what you would say. Answer as fully as you can.
You are a university student living in halls of residence. The accommodation officer has scheduled your mid-term room inspection for Thursday afternoon, but you have a mandatory laboratory exam at that time. You need to reschedule the visit for Friday morning instead. What would you say to the accommodation officer?
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Read and listen to the situation below. You have 10 seconds to prepare (20 in PTE Core), then 40 seconds to say what you would say. Answer as fully as you can.
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You have recently moved out of a rented flat, and your landlord has deducted fifty pounds from your tenancy deposit for carpet cleaning. You hired professional cleaners before leaving and have the official receipt to prove it. What would you say to your former landlord over the phone?
Your friend is moving into their first private rented flat today and feels overwhelmed. They are planning to skip the initial inventory check to save time. You know how important this check is for protecting their deposit at move-out. What would you say to advise and persuade your friend?
Your tenancy ended three weeks ago, and you passed the final inspection with no issues. However, the letting agency has not yet returned your deposit, exceeding their standard fourteen-day policy. You are calling the agency manager to inquire about the delay. What would you say to the letting manager?
Your private landlord is visiting tomorrow morning for an annual property inspection. Your flatmate has left personal belongings and dirty dishes in the shared kitchen, which violates the cleanliness clause in your agreement. You need them to help tidy up tonight. What would you say to your flatmate?
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